WhatsApp and SMS from the same screen as the call
Your customers read WhatsApp and ignore email. Message them from inside the CRM, with every message saved on their record.
Calling alone does not close deals any more. Clients want the plan details on WhatsApp, the payment link by SMS and a reminder before renewal.
JugnuCRM connects to the official WhatsApp Business API, so your team messages at scale from your business number without the ban risk of bulk-sending from a personal phone.
What this solves
Personal numbers getting banned
The official API is the sanctioned route for business messaging at volume.
Messages invisible to the team
Conversations sit on the client record next to the calls, so anyone picking up the account sees the history.
Templates rejected by Meta
We write and submit templates that pass review, and fix the ones that do not.
No proof of delivery
Delivery and read status tracked per message and per campaign.
What's included
WhatsApp Business API
Verified business sender with approved message templates.
Bulk campaigns
Send to a segmented list of leads or clients, with reporting.
Bulk SMS
Transactional and promotional SMS from the same screen.
Message history on the record
Every message stored with the lead or client alongside calls.
Automated triggers
Send on stage change — trial started, payment received, renewal due.
Team inbox
Several agents handling replies on one business number.
See JugnuCRM in action
A short walkthrough: how a caller works through leads, logs a call and sets the next follow-up, and what the owner sees in reports.
Questions about whatsapp & sms
Is this the official WhatsApp Business API?
Yes. It is the sanctioned route for business messaging at volume, unlike bulk-sending tools that drive personal numbers to a ban.
What does WhatsApp cost?
Two parts: the JugnuCRM plan, and Meta's own per-conversation charges billed on usage. We show both on one quote so there is no surprise on the first bill.
Can we send promotional messages?
Within WhatsApp's rules, using approved marketing templates to users who have opted in. We help you set templates up correctly rather than risking the number.
Does SMS work for OTP and transactional messages?
Yes, with sender ID and DLT registration as required in India. Tell us your use case and we will confirm the setup.
Related
Lead Management
Every lead captured, assigned and followed up — and a clear view of which source brings clients who actually pay.
Read more →CRM for Stock Advisory
Your callers work through hundreds of leads a day, turn free trials into paying clients and chase renewals every month. JugnuCRM keeps all of it on one screen, with every call recorded.
Read more →Call Center CRM
IVR, dialer, recordings, WhatsApp and agent reports in one system, so your supervisors stop stitching together five different tools.
Read more →Get a demo set up for your team
Tell us how your team works and we'll show you the CRM and dialer set up the way you'd actually use it — not a generic slide deck.
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