Jugnu CRM - AI-Powered Contact Center Software Suite

About Jugnu CRM

India's Most Advanced AI-Powered Contact Center Software Suite

Complete Communication Platform

Jugnu CRM is India's leading AI-powered Contact Center Software Suite, designed to revolutionize customer interactions through intelligent automation, predictive analytics, and seamless omnichannel communication.

Manage calls, messages, tickets, leads, and clients from one unified platform with advanced AI capabilities that help you close more deals, improve customer satisfaction, and scale your business efficiently.

AI-Powered calling with real-time speech analytics
Predictive dialer with 40% higher agent productivity
Complete lead & client lifecycle management
Advanced analytics dashboard with real-time insights

Boost Productivity

Increase agent efficiency by 40% with AI automation

Enterprise Security

Bank-grade encryption & compliance

24/7 Support

Dedicated support team always available

5-Star Rated

500+ businesses trust Jugnu CRM

Powerful Features

Everything you need to deliver exceptional customer service and grow your business

⚡ NEW

AI-Powered Calling

Revolutionary AI voice assistant that handles customer calls, qualifies leads, schedules appointments, and provides instant responses with natural human-like conversations. Reduce call handling time by 60%.

🔥 POPULAR

Click2Call

Instant one-click calling from anywhere - website, CRM, mobile app, or browser extension. Connect with leads in seconds without manual dialing. Integrated caller ID, call recording, and instant call notes.

Predictive Dialer

Smart AI-driven auto-dialer that predicts agent availability and connects only answered calls. Eliminates idle time, skips busy/invalid numbers, and boosts conversions by 3x with intelligent call distribution.

Lead Management

Complete lead lifecycle automation - capture, score, nurture, and convert. AI-powered lead scoring, automated follow-ups, custom workflows, lead source tracking, and conversion funnel analytics for maximum ROI.

Client Management

360° client view with complete interaction history, purchase patterns, preferences, and communication logs. Automated segmentation, personalized campaigns, loyalty tracking, and client health score monitoring.

Smart IVRS

Multi-level Interactive Voice Response System with AI-powered voice recognition. Intelligent call routing, custom voice menus, 24/7 automated responses, multilingual support, and seamless agent transfer.

Advanced Analytics

Real-time dashboard with 50+ metrics - call volumes, conversion rates, agent performance, revenue tracking, customer satisfaction scores, and predictive insights for data-driven decision making.

Call Recording & Quality

Automatic call recording with AI-powered transcription, sentiment analysis, keyword tracking, quality scoring, and coaching insights. Ensure compliance and improve team performance continuously.

SMS & WhatsApp

Integrated messaging panel for bulk SMS campaigns, WhatsApp Business API integration, automated notifications, two-way conversations, template management, and delivery tracking for omnichannel engagement.

Team Management

Complete team collaboration tools - role-based permissions, performance tracking, shift scheduling, internal chat, task assignment, and gamification features to keep your team motivated and productive.

API & Integrations

Powerful REST API with webhooks for seamless integration with your existing tools. Connect with popular CRMs, payment gateways, email platforms, accounting software, and custom applications effortlessly.

Automated Workflows

Build custom automation workflows without coding. Trigger actions based on events, schedule tasks, send automated emails/SMS, update records, and create intelligent sequences for lead nurturing and follow-ups.

Choose Your Plan

Flexible pricing for Advisory, Broking, R.A. Process, Teleshopping, Education, and Hostels

User-based CRM

₹500 + GST

per user

CRM Access
Lead Management
Calling Integration

Recommended

User-based CRM + Calling

₹850 + GST

per user

CRM Access
Lead Management
Calling Integration
Advanced Features

CRM - Monthly

₹5,000 + GST

per month

Up to 25 Users
Full CRM Features
Email Support
Monthly Billing

CRM - Half Yearly

₹25,000 + GST

6 months

Up to 25 Users
6 Months Access
All CRM Features
Email Support

CRM - Yearly

₹48,000 + GST

per year

Up to 25 Users
1 Year Access
All CRM Features
Priority Support

Recommended

CRM + Calling - Monthly

₹8,500 + GST

per month

Up to 25 Users
CRM Features
Integrated Calling
Monthly Plan

CRM + Calling - Half Yearly

₹48,000 + GST

6 months

Up to 25 Users
CRM + Calling
6 Month Plan
Premium Support

CRM + Calling - Yearly

₹90,000 + GST

per year

Up to 25 Users
Full CRM + Calling
1 Year Plan
Dedicated Support

Frequently Asked Questions

Find answers to common questions about Jugnu CRM

AI-Powered Calling uses advanced artificial intelligence and natural language processing to handle customer calls automatically. The AI assistant can answer questions, qualify leads, schedule appointments, and transfer calls to human agents when needed - all with natural, human-like conversations that improve customer experience and reduce costs.

Click2Call eliminates manual dialing, allowing your sales team to connect with leads instantly with just one click from anywhere - your CRM, website, or browser. This saves 3-5 minutes per call, increases daily call volume by 40%, and ensures no lead goes cold. All calls are automatically logged with recordings and notes.

A Predictive Dialer uses AI to automatically call multiple numbers simultaneously and connects only answered calls to available agents. It intelligently skips busy signals, voicemails, and invalid numbers, maximizing agent talk-time by 300%. This means your team spends more time selling and less time waiting, resulting in 3x higher conversion rates.

Our Lead Management system captures leads from multiple sources, automatically scores them based on engagement and fit, assigns them to the right sales rep, and triggers automated follow-up sequences. AI-powered insights show you which leads are hot, what actions to take next, and when to follow up - ensuring no opportunity is missed and conversion rates increase by up to 45%.

Client Management gives you a complete 360° view of every customer - all interactions, purchase history, preferences, support tickets, and communication logs in one place. Features include automated segmentation, personalized campaigns, renewal reminders, upsell opportunities, client health scores, and relationship tracking to maximize customer lifetime value and retention.

Absolutely! Jugnu CRM offers a powerful REST API and pre-built integrations with popular tools including payment gateways, email platforms (Gmail, Outlook), WhatsApp Business API, accounting software (Tally, QuickBooks), and custom applications. Our technical team provides full support for seamless integration with your existing business ecosystem.

Jugnu CRM is designed for diverse industries including Advisory Services, Stock Broking, Real Estate, Teleshopping, E-commerce, Education, Healthcare, Insurance, Hospitality, Call Centers, BPO, and Customer Support Teams. Our flexible platform adapts to your specific industry needs with custom workflows and features.

Yes! We use bank-grade 256-bit SSL encryption, daily automated backups, role-based access controls, and SOC 2 compliant data centers. All data is stored securely in India with 99.9% uptime guarantee. We comply with data protection regulations and provide complete audit trails for all activities.

Transform Your Customer Communication with AI-Powered CRM

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