JugnuCRM vs NeoDove
Both of us price by team rather than per seat, which makes this an unusually clean comparison — until you look at what sits outside the base plan.
NeoDove is a telecalling CRM from Simply Vyapar Apps, the company behind Vyapar. It is well funded and widely used, and its feature list is broader than ours: ticketing and case management, workflow automation, chatbots and voicemail transcription sit alongside the dialer.
Like us, it prices by team rather than per user. Their published plans are around ₹19,999 a year for up to 10 users and ₹29,999 a year for up to 20. On base software that is cheaper than our ₹48,000 a year for up to 25, and we are not going to pretend otherwise.
The thing to check is what sits outside that base. Their listings show WhatsApp API, IVR and VoIP as add-ons. Our calling plan includes the dialer, Click2Call and recording. Whether NeoDove is actually cheaper depends entirely on what those add-ons cost you, and only they can tell you that.
What to check before you compare prices
Their base plan is cheaper than ours
Around ₹19,999 a year for ten users works out near ₹1,667 a month. Our CRM plan is ₹48,000 a year for up to 25. On base software they win clearly, and if calling is not central to your work they may simply be the better buy.
But calling may not be in that price
Published listings show IVR, VoIP and WhatsApp API as add-ons. For a telecalling team those are not optional extras — they are the product. Get the add-on pricing in writing and add it before comparing against our ₹90,000 a year with calling included.
Their published information is inconsistent
Across directory listings we found contradictions about their free trial, supported platforms and billing periods. That is normal for third-party listings going stale, not a criticism of the product, but it means you should take pricing and platform answers from NeoDove directly rather than from any comparison page — including this one.
They do things we simply do not
NeoDove includes ticketing and case management with escalation and SLA monitoring. We have no equivalent. If you need support ticketing alongside sales calling, that is a genuine reason to choose them.
Prebuilt Indian lead sources
JustDial, IndiaMART and 99acres integrations come ready. For a real estate or services business taking leads from those portals, that is real work saved. We would build it against our API and charge you for it.
Size cuts both ways
They are a large company with the stability that brings. We are a small team in Indore, which means you talk to the people who wrote the code and get changes made for you. Which of those you want is a genuine preference, not a feature.
Pick the one that matches your situation
Budget is the main constraint
NeoDove. Their base plan costs less than ours and covers ten users.
Calling is the core of your day
JugnuCRM, probably — but confirm their add-on prices first. Our calling plan includes the dialer and recording rather than billing them separately.
You need support ticketing too
NeoDove. They have a full ticketing module with SLA monitoring. We do not.
Leads come from JustDial, IndiaMART or 99acres
NeoDove. Those integrations are prebuilt.
Buyer and seller numbers must stay private
JugnuCRM. Number masking is core to what we do and is not named in their published feature lists.
Stock advisory, broking or anything audited
JugnuCRM. Centralised recordings, role-based access and renewal tracking are what the product was originally built for.
You want a large vendor behind the product
NeoDove. Simply Vyapar is a substantial company and that brings real stability.
You want the software changed to fit you
JugnuCRM. We are small enough that your process shapes the product rather than the other way round.
Side by side
| JugnuCRM | NeoDove | |
|---|---|---|
| Pricing shape | Flat for up to 25 users. ₹48,000/year CRM, ₹90,000/year with calling | Flat per tier. Around ₹19,999/year to 10 users, ₹29,999/year to 20 |
| Base software cost | Higher | Lower — genuinely cheaper on the base plan |
| Calling included? | Yes, in the CRM + Calling plan | IVR and VoIP are listed as add-ons |
| WhatsApp Business API included in the plan | Listed as an add-on | |
| Dialer | Server-side predictive and progressive, plus Click2Call | Progressive and automated dialing, virtual numbers, cloud telephony |
| Number masking | Yes | Not named in their published feature lists — ask them |
| Ticketing and case management | No | Yes — tickets, escalation, SLA monitoring, knowledge base |
| Prebuilt lead sources | Website forms, REST API and webhooks | JustDial, IndiaMART, 99acres, Google Sheets, Salesforce |
| Company behind it | NxtVision IT Support, Indore — small team, you talk to the developers | Simply Vyapar Apps — large, well-funded Indian software company |
| Support | Phone and WhatsApp from Indore, included | Phone, email, forums and training material |
How to compare them properly
Ask NeoDove for add-on pricing in writing
Specifically IVR, VoIP and WhatsApp API. Base plan plus add-ons is the only number worth comparing.
Ask both of us about number masking
If agents must not see customer numbers, ask each vendor directly and get the answer in writing.
Count the users you will have in a year
Their tiers cap at 10 and 20 users. Ours covers 25. Crossing a tier boundary mid-year changes the maths.
Run the same lead list through both
Same callers, same week, compare connects per hour. That number decides it better than any feature table, ours included.
See JugnuCRM in action
A short walkthrough: how a caller works through leads, logs a call and sets the next follow-up, and what the owner sees in reports.
Questions people ask when comparing these two
Is NeoDove cheaper than JugnuCRM?
On base software, yes. Around ₹19,999 a year for up to ten users against our ₹48,000 a year for up to 25. Whether it stays cheaper depends on the add-ons: their listings show IVR, VoIP and WhatsApp API priced separately, and for a calling team those are not optional. Get those figures before deciding.
Does NeoDove include calling?
Their published plans list IVR and VoIP as add-ons rather than part of the base tier. They do offer progressive and automated dialing, virtual numbers and cloud telephony — the question is what sits in the plan and what is billed on top. Ask them directly; we would rather you got that from them than from us.
Does NeoDove have number masking?
It is not named in the feature lists we could find, but absence from a directory listing is not proof. Ask them. If you are in real estate, lending or recovery, make it the first question you ask any vendor.
What does NeoDove do better than JugnuCRM?
Several things. Its base plan is cheaper. It has a ticketing and case management module with SLA monitoring that we have no equivalent for. It has prebuilt JustDial, IndiaMART and 99acres integrations. And it is backed by a much larger company.
What does JugnuCRM do better?
Calling included rather than added on, a server-side predictive dialer, number masking, and a product shaped around phone-based advisory and broking work. You also get a small team who will change the software to fit your process.
Why is published pricing for NeoDove inconsistent?
Third-party directory listings go stale, and vendors change plans. We found contradictions about trials, platforms and billing periods across different sites. Treat any published figure — including the ones on this page — as a starting point and confirm with the vendor.
Can we migrate from NeoDove to JugnuCRM?
Yes. Leads, contacts, call history and notes can be exported and imported, and we run a test migration first so you can check it before cutover.
Related
Number Masking
Your lead database is the business. Number masking lets agents call, talk and record outcomes while the phone number stays hidden from them, so nobody walks out with your list.
Read more →Predictive Dialer
Stop paying callers to listen to ringing phones. JugnuCRM dials for your team, skips the numbers that do not answer, and puts the lead's history on screen the moment someone picks up.
Read more →Lead Management
Every lead captured, assigned and followed up — and a clear view of which source brings clients who actually pay.
Read more →Get a demo set up for your team
Tell us how your team works and we'll show you the CRM and dialer set up the way you'd actually use it — not a generic slide deck.
Bangali Square, Indore, Madhya Pradesh 452016