About
Jugnu CRM is your all-in-one Contact Center Software Suite, designed to streamline customer interactions, enhance productivity, and provide exceptional service across all channels.
Manage all your customer interactions from one platform – calls, messages, and tickets – ensuring seamless communication and faster resolutions.
Jugnu CRM is trusted by enterprises, call centers, and support teams across industries. Whether you need advanced dialing capabilities, intelligent routing, or powerful reporting – Jugnu CRM is your smart communication backbone.
Read MoreServices
Dialer solution
Boost outbound efficiency with our all-in-one Dialer Suite. Automate calls with preview, progressive, and power dialers for maximum productivity..
IVRS
Guide callers through dynamic voice menus and route them to the right department with our intelligent IVR system.
Click2Call
Initiate calls instantly with just one click from your CRM dashboard or website. No dial pad needed!
Predictive Dialer
Maximize agent talk-time with AI-driven dialing that automatically connects only answered calls, reducing wait and boosting conversions.
Lead Management
Streamline and automate the lead capturing, tracking, and nurturing process to convert prospects into long-term customers.
SMS Panel
Send, manage, and track your SMS campaigns with ease. Engage customers instantly through personalized text messaging.
Call To Action
Join hundreds of clients who trust Jugnu CRM for seamless customer management, efficient calling solutions, and business automation. Take the next step in your growth journey now.
Call Recording / Voice Logger
Record calls for training, compliance, and quality assurance purposes.
Call Queuing
Manage high call volumes by placing callers in a queue with estimated wait times.
Call Analytics & Reporting
Track performance metrics like call duration, drop rates, and agent efficiency with real-time dashboards.
Inbound & Outbound Calling
Handle both incoming and outgoing calls seamlessly from a single interface.
What we have achieved so far
We're proud of the impact we've made through our CRM solutions—delivering real value, dedicated support, and consistent results to our clients.
Clients
Projects
Hours Of Support
Workers
Pricing
It is based on Advisory, Broking, R.A. Process, Teleshopping, Education, Hostel
User-based CRM + Calling
₹850 + GST / user
- CRM Access
- Lead Management
- Calling Integration
CRM + Calling - Monthly
₹8,500 + GST
- CRM Features
- Integrated Calling
- Monthly Plan
Frequently Asked Questions
Explore common questions about our calling features like Click2Call, Predictive Dialer, IVRS, and more. Learn how they can help streamline your communication and improve customer engagement.
What is a Predictive Dialer and how does it help?
A Predictive Dialer automatically calls multiple numbers and connects only answered calls to agents. It increases efficiency by minimizing idle time and skipping busy, unanswered, or disconnected numbers.
How does Click2Call work?
Click2Call allows users to initiate calls directly from a website or app by simply clicking a button. It instantly connects customers with your support or sales team, improving engagement and conversion rates.
What is IVRS and how can it benefit my business?
IVRS (Interactive Voice Response System) enables automated customer interaction via voice menus. It helps route calls to the right department, handle inquiries 24/7, and improve overall customer experience.
Address
Basement, Orbit Mall, PU4, Vijay Nagar,
Indore, M.P. - 452002, India
Call Us
+91 88719-65000
Email Us
info@jugnucrm.com